Question to the Department for Work and Pensions:

To ask the Secretary of State for Work and Pensions, what provisions his Department has in place to run critical services in the event of a major internet outage.

The DWP maintains measures to ensure access to essential services remains available during disruptions to internet connectivity. The Department has contingency plans designed to manage such situations.

These plans provide for continuity of service and offer support through alternative methods if digital platforms are temporarily inaccessible. The DWP regularly reviews and updates its business continuity procedures to reduce disruption and maintain claimant and service user access, regardless of technical issues.