Access to Work Programme
(asked on 8th January 2024) - View Source
Question to the Department for Work and Pensions:
To ask the Secretary of State for Work and Pensions, what impact the introduction of the online system for the determination of Access to Work applications has had on waiting times.
This question was answered on 11th January 2024
The Access to Work team have introduced an improved online application service within the last quarter of 2023. Within the improved application there are more detailed questions on conditions and needs. It is envisioned that processing times may decrease due to the reduction in queries made on applications. We are still gathering data on the improved digital service for evaluation.