Question to the Department of Health and Social Care:

To ask the Secretary of State for Health and Social Care, what assessment he has made of the ability of elderly people to engage with NHS digital services.

We are committed to ensuring that all those using the National Health Service have fair and equitable access to high quality, effective healthcare services that are responsive to all patients’ needs.

Digital tools, such as the NHS App, which have been designed to be useable by all age groups. They can support older people to manage repeat prescriptions, book and cancel appointments and view their medical record.

In July 2019, we published the Digital Inclusion Guide for Health and Social Care to help support local commissioners and designers ensure that services delivered digitally are as inclusive as possible to meet the needs of all members of the population.