Question to the Department for Work and Pensions:

To ask the Secretary of State for Work and Pensions, what discussions his Department has had with Motability on the (a) adequacy of its protections for disabled consumers in cases when vehicles provided under that scheme exhibit mechanical faults and (b) effectiveness of recourse available when Motability customers cannot use their vehicles due to unresolved safety concerns.

DWP is responsible for the disability benefits which passport people to the Motability scheme. Claimants who receive the higher rate mobility component for Disability Living Allowance (DLA), the enhanced rate of the mobility component for Personal Independence Payment, Armed Forces Independence Payment or War Pensioners Mobility Supplement can exchange part or all of their mobility component for a leased car, wheelchair or powered chair/scooter through the Motability Scheme. The Department directly transfers the mobility allowance to Motability on behalf of the eligible claimant once they elect to join the Scheme.

Motability Foundation is independent of government and regulated by the Charity Commission so is wholly responsible for the terms and the administration of the Scheme.