Question to the Cabinet Office:

To ask the Minister for the Cabinet Office, what recent assessment his Department has made of trends in the number of Parliamentary and Health Service Ombudsman complaints which are upheld.

The Parliamentary and Health Service Ombudsman (PHSO) is independent of Government, and the Cabinet Office does not centrally keep records of, or track all, the recommendations made by the PHSO (including those upheld).

The PHSO’s investigation reports and recommendations are directed to relevant departments and Arms Length Bodies. The PHSO however does publish complaints data annually, for 2024-25, please find this here: https://www.ombudsman.org.uk/organisations-we-investigate/annual-data-complaints