Question to the Department for Energy Security & Net Zero:

To ask the Secretary of State for Energy Security and Net Zero, what assessment his Department has made of the potential merits of providing consumers with access to information on (a) historical and (b) real-time electricity supply interruptions in Surrey.

Access to real time information during power disruptions is essential for situational awareness at a national and local level. All Distribution Network Operators (DNOs) offer power outage information on their websites and have made significant improvements in customer communications, following the Storm Arwen review in 2022 with requirements to report on response times during outages.

Customers can access information on any disruptions by contacting their network operator by dialling 105 or alternatively visiting: https://www.powercut105.com/findoperator.

DNOs, per their license obligations, report their annual performance for customer interruptions to Ofgem each year. This information is published in Ofgem's RIIO-1 Electricity Distribution Annual Report.