Question to the Department of Health and Social Care:
To ask the Secretary of State for Health and Social Care, what assessment he has made of the ability of elderly people to engage with the NHS App.
The NHS App launched following a period of testing from September 2018-January 2019, and now has over 250,000 registered users.
The NHS app has been designed over many iterations to be as usable by all age groups. Over 65s have been included in mixed method sessions including in depth interviews and usability testing for every feature of the app produced to date, and the app overall.
Over 10% of the total users are above 65 years old. As of 27 January 2020, the total number of users above 65 years old is:
Age group | Total Number of Users |
Over 65 | 24,307 |
Over 75 | 4,674 |
Over 90 | 181 |