Question to the Department for Digital, Culture, Media & Sport:

To ask the Secretary of State for Digital, Culture, Media and Sport, what discussions he has had with (a) the Secretary of State for Education and (b) telecommunication companies on reducing the cost of mobile data for families and children accessing online education resources, such as the Oak Academy.

It is essential that all children, regardless of their family circumstances, have the opportunity to continue to access high quality education throughout the COVID19 pandemic. Let me reassure you that the Government recognises the importance of both ensuring broadband connectivity and supporting children’s access to online learning during this time. My Department is working closely with the Department for Education to ensure vulnerable children have access to online educational resources. Furthermore my Department has previously agreed measures with telecoms providers to support vulnerable consumers more generally. These measures will also indirectly benefit children’s education. For example, as part of the voluntary commitments, the major telecoms providers committed to remove all data allowance caps on all current fixed broadband services.

The Department for Education has worked with major telecoms companies to zero rate (otherwise known as whitelisting) the Hungry Little Minds and EdenRed school meal voucher website. Zero-rating is a helpful way to provide families with support to access critical resources where the majority of content is held on one website. Most educational resources including Oak Academy, however, use content that is hosted elsewhere (such as on Youtube or Vimeo) meaning that they will still incur data charges.

The Department for Education is therefore working with the major telecommunications companies to improve internet connectivity for disadvantaged and vulnerable families more widely than selected websites. For families who rely on a mobile internet connection, mobile network operators are working to provide access to free additional data offering them more flexibility to access the resources that they need the most. The Department for Education has also delivered or dispatched over 200,000 laptops and tablets and over 47,000 4G wireless routers to local authorities and academy trusts who are best placed to prioritise children and young people who need devices.

The Department for Education has also launched a service to provide children and young people free access to BT wifi hotspots. 10,000 families will initially be able to access the scheme. This offer is currently being piloted and will be rolled out across England in the coming months. The Department for Education is currently working with BT to expand this offer to allow more children to access the internet through their network of BT wifi hotspots.