Energy: Debts

(asked on 4th October 2024) - View Source

Question to the Department for Energy Security & Net Zero:

To ask the Secretary of State for Energy Security and Net Zero, if he will make an assessment of the potential merits of implementing a scheme to help consumers repay energy debt.


Answered by
Miatta Fahnbulleh Portrait
Miatta Fahnbulleh
Parliamentary Under Secretary of State (Department for Energy Security and Net Zero)
This question was answered on 14th October 2024

The Government recognises consumer energy debt is a large and increasing issue, and it expects energy suppliers to do everything they can to support customers who are struggling with bills, especially vulnerable customers. Many energy suppliers provide schemes to help consumers to repay their energy debt. It is important that anyone who is struggling to pay their energy bills contact their supplier.

In August, I met with suppliers and encouraged them to build on the Voluntary Debt Commitment from last year and go further in supporting vulnerable customers this winter.

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