Child Maintenance Service: Complaints
(asked on 13th April 2017) - View Source
Question to the Department for Work and Pensions:
To ask the Secretary of State for Work and Pensions, how many complaints have been referred to a senior resolution manager for cases at the Child Maintenance Service as a result of an hon. Member acting on behalf of a constituent in each of the last five years.
Statistics on the number of complaints received under the Child Maintenance Service are published in the Child Maintenance Service 2012 Scheme - Experimental Statistics.
The data is collected clerically and breakdowns based on personal circumstances of the complainant, such as whether the case was referred to a senior resolution manager for cases at the Child Maintenance Service as a result of an hon. Member acting on behalf of a constituent, is not routinely recorded and could only be provided at a disproportionate cost.