Question to the Department for Work and Pensions:

To ask the Secretary of State for Work and Pensions, whether it is his Department's policy to assign one caseworker to each individual case at the (a) Child Maintenance Service and (b) Child Support Agency.

Both CMS and CSA cases are assigned to an individual caseworker in the relevant case owning department within the business as and when action is required on the case. Over time cases move throughout the department depending on what action is required. When a case moves it is then allocated to a caseworker in the relevant part of the business to action accordingly.