Debts: Advisory Services

(asked on 5th November 2021) - View Source

Question to the HM Treasury:

To ask the Chancellor of the Exchequer, if he will place in the Library any impact assessment undertaken on the recommissioning of the Money and Pension Service debt advice service.


Answered by
John Glen Portrait
John Glen
Paymaster General and Minister for the Cabinet Office
This question was answered on 15th November 2021

The Money and Pensions Service (MaPS) assesses debt advice demand and makes decisions about advice provision. MaPS’s statutory responsibilities include the need to consider the most vulnerable in its decision-making.

The Government cannot comment in detail on an ongoing commercial tendering process. However, the MaPS-led recommissioning exercise is expected to materially increase the amount of debt advice available to people in England, and ensure services – including face-to-face provision – are built around customers’ needs. The exercise is an important step towards a more resilient debt advice sector and will drive better quality of advice and customer outcomes over the longer term.

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