Aviation: Compensation

(asked on 30th March 2017) - View Source

Question to the Department for Transport:

To ask the Secretary of State for Transport, what information his Department holds on the amount of compensation that has been paid out to consumers in compensation for delayed and cancelled flights under EU regulations in each of the last five years.


Answered by
John Hayes Portrait
John Hayes
This question was answered on 18th April 2017

The Department does not hold this information. Under Regulation (EC) 261/2004 regarding compensation and assistance to passengers in the event of denied boarding and of cancellation and long delay of flights, passengers should make a claim to their airline if their flight has been disrupted.

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