Railways: Passengers

(asked on 16th March 2017) - View Source

Question to the Department for Transport:

To ask the Secretary of State for Transport, if he will make representations to Transport for London to require rail franchisees to respond in a timely manner to passenger requests.


Answered by
Paul Maynard Portrait
Paul Maynard
This question was answered on 23rd March 2017

My Department is responsible for letting and managing rail franchises and we engage in regular dialogue with our franchisees to ensure that they are acting in the passenger’s best interests.

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