Care Homes: Visits

(asked on 2nd November 2021) - View Source

Question to the Department of Health and Social Care:

To ask the Secretary of State for Health and Social Care, what steps his Department may take against nursing homes who refuse to allow family visits in response to covid-19 infection rates.


Answered by
Gillian Keegan Portrait
Gillian Keegan
Secretary of State for Education
This question was answered on 10th November 2021

The Department’s guidance is clear that blanket bans on visiting in care homes are not acceptable. All care home residents can choose to nominate an essential care giver who may visit the home to attend to essential care needs, with no limits to the number of named visitors a resident can nominate.

If a resident or their family have concerns that a care home is not following visiting guidance appropriately, it should be raised with the home in the first instance. The Care Quality Commission can also investigate complaints where providers do not appropriately support people to have access to visits.

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