Question to the Department for Digital, Culture, Media & Sport:

To ask the Secretary of State for Digital, Culture, Media and Sport, how many £10 shopping vouchers have been issued to people responding to the Participation Survey being conducted by Kantar Public on behalf of her Department; and what redress is available to those whose voucher claims may not have been honoured.

Kantar Public issued 33,841 vouchers (22,202 e-vouchers and 5,639 by post) as an incentive for completion of the 2021/22 Participation Survey. The other 1,791 respondents to the survey refused the offer of a voucher.

All respondents are entitled to a £10 shopping voucher, in line with best practice for this type of survey. Kantar Public has a help desk available to assist respondents with any queries, including incentive queries. The help desk details (phone number and email address), as well as how to contact DCMS, are included in the invitation letter received by the respondent.