Gambling: Ombudsman

(asked on 28th October 2021) - View Source

Question to the Department for Digital, Culture, Media & Sport:

To ask the Secretary of State for Digital, Culture, Media and Sport, whether a gambling ombudsman could be established without primary legislation; and what plans she has for establishing such an ombudsman.


Answered by
Chris Philp Portrait
Chris Philp
Shadow Home Secretary
This question was answered on 5th November 2021

The government launched its Review of the Gambling Act 2005 on 8 December with the publication of Terms of Reference and a Call for Evidence. The Review is wide-ranging and aims to ensure that the regulation of gambling is fit for the digital age. The Call for Evidence included questions on the need for changes to the system of consumer redress, the appropriate mechanism for recouping the societal and regulatory costs of gambling and on barriers to high quality research. We will publish a white paper setting out our conclusions and vision for the sector in due course, and this will include an indication of how any changes will be implemented, whether by legislation or other means.

Public Health England’s review will be a valuable contribution to our Gambling Act Review and we are considering it carefully. Alongside the Review, we will work with the Department of Health and Social Care and key stakeholders to address the knowledge gaps identified in the evidence review and improve data collection more broadly.

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