Question to the Department for Work and Pensions:

To ask the Secretary of State for Work and Pensions, with reference to the Government’s response to the consultation entitled Child Maintenance: Improving the Collection and Transfer of Payments, published on 23 June 2025, whether she has made an assessment of the potential merits of working with economic abuse organisations to (a) develop and (b) deliver specialist training for Child Maintenance Service staff responsible for (i) identifying and (ii) supporting parents experiencing economic abuse.

This government is committed to ensuring that victims and survivors of abuse get the help and support they need to use the Child Maintenance Service (CMS) safely. In our response to the consultation, we explained how the CMS has updated and refreshed domestic abuse training over the past 18 months to include economic abuse. We developed our training with customer representation groups, drawing on their expertise and experience, and will maintain an open dialogue as we plan our transition to the new service.

Our response also outlined our plans to remove Direct Pay. This will benefit victims and survivors of domestic abuse in a number of ways, such as by preventing unwanted contact between parents and removing an opportunity for perpetrators of economic control and coercion to use those behaviours in the context of the service. It also removes the need for the receiving parent to report non-compliance as is currently the case on Direct Pay, which some parents may not feel comfortable doing because of the risk of provoking retaliation.

The CMS has access to a list of resources which helps caseworkers provide signposting to supporting organisations, and a Domestic Abuse plan which includes clear steps to follow in order to support customers who are experiencing abuse. The list of resources and Domestic Abuse Plan is regularly reviewed.

The CMS has a specialist team in place who deliver targeted support to parents subject to the most challenging and complex abuse.

The CMS reviews its domestic abuse training regularly with input from external stakeholders to ensure caseworkers are equipped to support parents in vulnerable situations.