Personal Independence Payment

(asked on 30th June 2025) - View Source

Question to the Department for Work and Pensions:

To ask the Secretary of State for Work and Pensions, how many and what proportion of PIP claims were under review as of 27 June 2025.


Answered by
Stephen Timms Portrait
Stephen Timms
Minister of State (Department for Work and Pensions)
This question was answered on 3rd July 2025

Please find the information requested in Table 1 below. We provide figures for 30th April 2025 in line with latest official published statistics Personal Independence Payment statistics to April 2025.

Table 1. Volume of cases and proportion of April 2025 caseload under review on 30th April 2025.

Type of review

Volume of cases under review on 30th April 2025

Proportion of April 2025 caseload

Award Review

380,000

10%

Change of Circumstances

40,000

1%

All Reviews

420,000

11%

Notes:

  • Figures for England and Wales.
  • Figures have been rounded to the nearest 10,000.
  • Percentages have been rounded to the nearest percent.

Whilst the regular review cycle of PIP claims means there will always be a substantial amount in progress at any given time, work is under way to reduce the level of work outstanding within the system. Operational capacity is managed to ensure an appropriate balance between the processing of New Claims to PIP, planned Award Reviews, and Unplanned (Change of Circumstance) Reviews.

Where this approach leads to delays in processing Planned Award Reviews, claims are extended where necessary to prevent expiry. Should customers circumstances change whilst awaiting a Planned Review, a Change of Circumstances Review can be requested and will be processed without delay.

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