Question to the Department for International Trade:

To ask the Secretary of State for International Trade, pursuant to the Answer of 28 September to Question 51514 on UK Trade with EU: Telephone Services, what action was taken with respect to the (a) 8 per cent of enquiries in April, (b) 6 per cent of enquiries in May, (c) 9 per cent of enquiries in June, (d) 6 per cent of enquiries in July, (e) 7 per cent of enquiries in August and (f) 8 per cent of enquiries in September, that were neither resolved using the knowledge bank nor referred to the digital enquiry team.

The enquiries which were not resolved using the knowledge bank or referred to the digital enquiry team were referred to another government department to provide a response.