Question to the Department for Transport:

To ask the Secretary of State for Transport, what representations he has received on ensuring that the DVSA has effective procedures in place so that driving instructors are able to match refunds to pupils.

The Driver and Vehicle Standards Agency (DVSA) has closed its driving test booking system as all tests are currently suspended other than for emergency tests for critical workers. The DVSA is developing plans to resume its testing services and will adopt a phased return to testing.

The DVSA will email approved driving instructors (ADI) and candidates when the Government is confident that it is safe to restart driving tests. ADIs and candidates will be asked to go online and choose their preferred test date and time. Candidates who wish to cancel their practical test can email the DVSA and request a full refund.