Home Office: Customer Charter
(asked on 10th October 2022) - View Source
Question to the Home Office:
To ask the Secretary of State for the Home Department, whether her Department plans to update the Customer Charter issued in 2018.
This question was answered on 19th October 2022
The organisation is currently undergoing an internal restructure which includes the creation of a dedicated ‘Customer Voice’ function. This new function will seek to review the customer commitments page.