Question to the Department for Work and Pensions:

To ask the Secretary of State for Work and Pensions, what recent steps her Department has taken to tackle the number of underpayment errors for PIP applications.

Underpayments are usually identified through the PIP review process or when customers report a change in their circumstances. When a decision is being made on a case related to either a review or reported change in circumstances, if an underpayment identified, any arrears due to the customer are calculated at that time and paid to the customer.

Through the DWP quality assurance procedures, if any underpayments are identified when quality checking cases, these are immediately corrected. Any errors identified are fed back to Decision Makers, and if required additional up-skilling and training is put in place.