Question to the Department of Health and Social Care:

To ask the Secretary of State for Health and Social Care, what steps he is taking to improve patient satisfaction with GP services in West Bromwich constituency.

We recognise that despite the hard work of general practice (GP) teams, patients are still struggling to access care from GPs nationally and in local areas such as Bromwich. We also know that while GPs are delivering record numbers of appointments, patient satisfaction has dropped nationally.

We have a plan to fix this, which will require both investment and reform. Firstly, we will increase the proportion of funding for GPs, starting with a commitment to recruit over 1,000 newly qualified GPs through an £82 million boost to the Additional Roles Reimbursement Scheme. This will increase the number of appointments delivered in GPs, secure the future pipeline of GPs, as well as take pressure off those currently working in the system.

Additionally, we will deliver a modern booking system and end the 8:00am scramble for GP appointments, which we know impacts patient satisfaction. We will also bring back the family doctor by incentivising GPs to see the same patient to improve care for those with long-term conditions.