Ambulance Services

(asked on 15th October 2021) - View Source

Question to the Department of Health and Social Care:

To ask the Secretary of State for Health and Social Care, what the current waiting time is for emergency ambulance response.

Answered by
Edward Argar Portrait
Edward Argar
Minister of State (Ministry of Justice)
This question was answered on 22nd October 2021

Ambulance performance is measured against six response time standards across four call categories. The category of call reflects the severity of the incident as follows: Category 1: life threatening; Category 2: emergency; Category 3: urgent; Category 4: less urgent.

The following table shows ambulance performance data in September 2021 by category.

Ambulance category



1 mean average

7 minutes

9:01 minutes

1 90th centile

15 minutes

15:56 minutes

2 mean average

18 minutes

45:30 minutes

2 90th centile

40 minutes

1 hour 38 minutes

3 90th centile

2 hours

6 hours 23 minutes

4 90th centile

3 hours

6 hours 58 minutes

Trusts are being supported by NHS England and NHS Improvement to improve response times. This includes continuous monitoring and support through the National Ambulance Coordination Centre and the investment of an extra £55 million for ambulance trusts to increase staff numbers ahead of the winter.

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