Question to the Department for Environment, Food and Rural Affairs:

To ask the Secretary of State for Environment, Food and Rural Affairs, what quality control measures apply to food parcels delivered to people who are clinically extremely vulnerable and shielding from covid-19.

The food parcels delivered to people who are clinically extremely vulnerable and shielding are subject to quality control. The contract with Brakes and Bidfood includes several Key Performance Indicators (KPIs), which are reported against regularly, and are used to manage the current service and improve service in the future. Two of these KPIs relate to food box product quality and food box satisfaction, which is assessed partly through a user survey.