Letting Agents

(asked on 18th July 2017) - View Source

Question to the Department for Levelling Up, Housing & Communities:

To ask the Secretary of State for Communities and Local Government, if his Department will make it mandatory for letting agents to (a) display details of the Tenancy Deposit Scheme used for each property and (b) be a member of a client money protection scheme.


Answered by
Alok Sharma Portrait
Alok Sharma
COP26 President (Cabinet Office)
This question was answered on 24th July 2017

Letting agents are required, under the transparency requirements in the Consumer Rights Act 2015, to publicise prominently in their offices and on their website, a full tariff of their fees, whether they are a member of a client money protection scheme and of which redress scheme they are a member.

Landlords, or letting agents acting on their behalf, are required to protect a tenant’s deposit in a Government authorised tenancy deposit protection scheme and to provide the tenant with the details of the scheme under which their deposit has been protected.

Baroness Hayter and Lord Palmer of Childs Hill carried out a review of Client Money Protection earlier this year. The Government published the report in March 2017 and announced its intention to accept the working group’s recommendation to make Client Money Protection mandatory.

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