Employment: Advisory Services

(asked on 2nd June 2025) - View Source
Questioner
Danny Kruger Portrait
Danny Kruger
(Conservative - East Wiltshire)

Question to the Department for Work and Pensions:

To ask the Secretary of State for Work and Pensions, how many full time equivalent work coaches were working in JobCentres in each month since July 2024.

Answered by
Andrew Western Portrait
Andrew Western
Parliamentary Under-Secretary (Department for Work and Pensions)
This question was answered on 10th June 2025

The table below shows the monthly number of full-time equivalent Work Coaches working in Jobcentres since July 2024:

Month

Work Coach
Figure (FTE)

Jul-24

16,780

Aug-24

16,850

Sep-24

17,020

Oct-24

17,240

Nov-24

17,210

Dec-24

17,190

Jan-25

17,240

Feb-25

17,280

Mar-25

17,160

Apr-25

17,110

Notes:

  • Work Coach Full Time Equivalent (FTE) data supplied is from July 24 to April 25. This is the most up to date Data held.
  • The number of Work Coaches has been derived from DWP's Activity Based Model (ABM). This model gives an estimated FTE based on a point in time estimate by Line Managers, as recorded on our internal systems each month.
  • Figures have been rounded to the nearest 10 FTE.
  • The number of Work Coaches refers to staff involved in conducting regular engagement with claimants, hence the data does not include Work Coach Team Leaders or Disability Employment Advisers.
  • Work coaches include both UC Full-Service Work Coaches and Existing Benefits Work Coaches.
  • The number of staff employed is unpublished management information, collected and intended for internal departmental use and has not been quality assured to National Statistics or Official Statistics publication standard.
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