Warm Home Discount Scheme

(asked on 30th May 2025) - View Source

Question to the Department for Energy Security & Net Zero:

To ask the Secretary of State for Energy Security and Net Zero, what steps his Department is taking to (a) automatically enroll eligible households on and (b) inform eligible households about the Warm Home Discount Scheme.


Answered by
Miatta Fahnbulleh Portrait
Miatta Fahnbulleh
Parliamentary Under Secretary of State (Department for Energy Security and Net Zero)
This question was answered on 9th June 2025

The Warm Home Discount Scheme uses data matching between the Government and energy suppliers to provide rebates automatically to the majority of eligible households (around 95%). These households will receive a letter informing them of their eligibility automatically with no further action required.

Where it is not clear from the data-matching process if a household is eligible for a rebate, for instance where we have not been able to match them with a participating energy supplier or certain Government-held data on property characteristics is missing, they are sent a letter explaining that they may contact a helpline to check their eligibility.

For more information on the Warm Home Discount and eligibility for the scheme, please visit GOV.UK: https://www.gov.uk/the-warm-home-discount-scheme.

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