Universal Credit: Administrative Delays

(asked on 17th July 2017) - View Source

Question to the Department for Work and Pensions:

To ask the Secretary of State for Work and Pensions, what steps his Department is taking to assist households facing financial difficulties as a result of errors or delays in the rollout of universal credit.


Answered by
Damian Hinds Portrait
Damian Hinds
Minister of State (Education)
This question was answered on 20th July 2017

We have a number of safeguards in place to help claimants transition to Universal Credit including Advances and Budgeting Support. Claimants can apply for an advance immediately and can receive up to 50 percent of their indicative award shortly afterwards. Personal Budgeting Support is also discussed at the claimant’s initial work search interview to gauge their potential support needs and can include money advice. We continue to work closely with landlords, Local Authorities and other organisations to ensure claimants are supported throughout the assessment process.

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