Question to the Department for Business, Energy and Industrial Strategy:

To ask the Secretary of State for Business, Energy and Industrial Strategy, what additional written communications each of the Big Six energy companies give to recipients of the Warm Home Discount to support them in switching to the lowest priced energy tariffs; and whether the provision of such communication is monitored by Ofgem.

Energy suppliers must include on bills and other communications to domestic customers information about the savings they can make by moving to their supplier’s cheapest tariff.

Suppliers are not required to provide any additional written communications to recipients of the Warm Home Discount scheme concerning switching to the lower tariff, and Ofgem does not monitor suppliers’ tariff communications with scheme recipients.