Jobcentre Plus

(asked on 22nd September 2022) - View Source

Question to the Department for Work and Pensions:

To ask the Secretary of State for Work and Pensions, what methodology her Department uses to determine the allocation of Jobcentre Plus (a) resources and (b) staff to each local area in the UK.


Answered by
Victoria Prentis Portrait
Victoria Prentis
Attorney General
This question was answered on 14th October 2022

The Department continually reviews the service being offered to customers. Staff numbers, including the number of work coaches, and demand for Jobcentre services are reviewed on an ongoing basis, in line with the latest economic and Universal Credit forecasts.

Jobcentre demand and supply are modelled down to a site level, taking into account local factors such as staff attrition and estates capacity, alongside overall affordability considerations across DWP Service Delivery.

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