HSBC: Workplace Pensions

(asked on 21st May 2025) - View Source

Question to the Department for Work and Pensions:

To ask the Secretary of State for Work and Pensions, whether her Department is taking steps to (a) provide guidance to, (b) help seek redress for and (c) otherwise help support people affected by HSBC historically deducting a portion of its workers' occupational pensions when they reached State Pension age.


Answered by
Torsten Bell Portrait
Torsten Bell
Parliamentary Secretary (HM Treasury)
This question was answered on 2nd June 2025

Integrated pensions are intended to provide people who retire before their State Pension age with a similar pension income before and after their State Pension comes into payment. A member’s scheme pension is calculated so that the scheme pays a higher pension before the person reaches State Pension age, which is then reduced at State Pension age to take account of their State Pension.

If members of an integrated pension scheme believe that the scheme has not followed its rules or the relevant law, they should use the scheme’s internal dispute resolution service, which every scheme is required to have. If they are not satisfied with the outcome, they can take the matter to the Pensions Ombudsman.

They may also find it helpful to contact Money Helper, which provides free advice on all aspects of occupational pension schemes and personal pension schemes. Money Helper can be contacted by telephone on: 0800 011 3797 and more information is available on its website at: www.moneyhelper.org.uk

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