Question to the Department for Levelling Up, Housing & Communities:

To ask the Secretary of State for Housing, Communities and Local Government, pursuant to the Answer of 9 May 2019 to Question 249190 on Clarion Housing Group and with reference to the oral contribution of the former Minister for Housing and Planning of 31 October 2016, Official Report, column 754, on Social Housing: Regulation, whether the Housing Ombudsman has referred any complaints about Clarion Housing Group to the Regulator of Social Housing as involving evidence of potentially systemic issues relating to any registered providers since the 31 October 2016.

The Housing Ombudsman has not referred Clarion Housing Group to the Regulator of Social Housing under this Scheme for potentially systemic issues or non-compliance with the Ombudsman’s orders since 31 October 2016.

The Regulator of Social Housing continues to monitor the level of complaints and referrals from individual Clarion tenants made to the Regulator and to take any follow up engagement as appropriate. The Regulator also liaises closely with the Housing Ombudsman.