Question to the Department for Energy Security & Net Zero:

To ask the Secretary of State for Energy Security and Net Zero, what steps he is taking to address cases under the Green Deal and related domestic retrofit schemes where a homeowner was not correctly registered as the energy generator at commissioning; whether he will establish a mechanism for retrospective correction or redress in such cases; and how accountability is assigned when mis‑registration occurs outside standard commercial assignment arrangements.

The Green Deal scheme has its own retrospective redress system whereby complaints can be referred to the Secretary of State in accordance with the Green Deal Framework Regulations and Code of Practice. Lack of registration of the homeowner as the FIT generator, due to misregistration or reassignment of associated rights to a third party, may contribute to finding breaches of said regulations if resulting from the consumer being misled. As part of a wider mis-selling investigation the Secretary of State may issue decisions cancelling or reducing a Green Deal loan, but separate FIT dispute resolution options are also outlined on Ofgem’s website.