Courier Services: Fees and Charges

(asked on 20th September 2021) - View Source

Question to the Department for Business, Energy and Industrial Strategy:

To ask the Secretary of State for Business, Energy and Industrial Strategy, pursuant to the Answer of 13 September 2021 to Question 45119 on Courier Services: Fees and Charges, what evidence he has that (a) disbursement charges paid by the customer to delivery companies that are paying import taxes are agreed with retailers and (b) disbursement charges are included in international retailers pricing information; and what steps he is taking to help ensure that international retailers are subject to UK consumer legislation.


Answered by
Paul Scully Portrait
Paul Scully
This question was answered on 23rd September 2021

Where international traders trade in or target their activities at the UK, they are generally subject to UK consumer protection law and consumers are able to rely on a strong set of consumer rights. The UK Government does not hold information on the commercial arrangements of international couriers or international retailers. The Government is seeking to enhance global cooperation on consumer protection, through our trade policy and the Competition and Markets Authority’s work in international fora.

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