Question to the Department for Work and Pensions:
To ask the Secretary of State for Work and Pensions, what plans he has to introduce online booking for jobcentre appointments.
In 2018 it is planned that claimants will be provided with the ability to book and manage their own appointments online through Universal Credit Full Service.
There are currently no plans to introduce an online appointment booking system for claimants in receipt of benefits that are planned to migrate over to Universal Credit Full Service from July 2019 onwards.