Jobcentres: Internet

(asked on 14th July 2017) - View Source

Question to the Department for Work and Pensions:

To ask the Secretary of State for Work and Pensions, what plans he has to introduce online booking for jobcentre appointments.


Answered by
Damian Hinds Portrait
Damian Hinds
Minister of State (Education)
This question was answered on 24th July 2017

In 2018 it is planned that claimants will be provided with the ability to book and manage their own appointments online through Universal Credit Full Service.

There are currently no plans to introduce an online appointment booking system for claimants in receipt of benefits that are planned to migrate over to Universal Credit Full Service from July 2019 onwards.

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