Question to the Department for Business and Trade:

To ask the Secretary of State for Business and Trade, what steps his Department is taking to inform the public of their rights under the Consumer Contracts Regulations when buying from an online trader.

The Government funds the Citizens Advice Consumer Service in England and Wales, providing impartial advice on a range of consumer issues, including buying online. In Scotland, where consumer advice and advocacy are devolved, a similar service is provided by Advice Direct Scotland, funded by the Scottish Government.