State Retirement Pensions: Applications

(asked on 7th September 2022) - View Source

Question to the Department for Work and Pensions:

To ask the Secretary of State for Work and Pensions, what the average length of time in days is for her Department to process new State Pension claims received online.


Answered by
Victoria Prentis Portrait
Victoria Prentis
Attorney General
This question was answered on 22nd September 2022

DWP holds the average clearance times for State Pension claims as a whole. However, we do not retain separate data for claims received online (via the Get Your State Pension portal). Therefore, this information is only available at disproportionate cost to The Department for Work & Pensions as the Department does not have a business requirement for this information to be retained.

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