Question to the Department for Work and Pensions:

To ask the Secretary of State for Work and Pensions, what assessment she has made of the effectiveness of the Child Maintenance Service in protecting victims of domestic abuse when using their service.

The Department is assessing how it can provide statistics on domestic abuse now the application fee exemption statistics are no longer published. The Department's Chief Statistician will oversee the development of these statistics to make sure they meet the Code of Practice for Statistics.

The Department takes the issue of domestic abuse extremely seriously and the Child Maintenance Service (CMS) offers an accessible, safe, and secure service for all parents. All CMS caseworkers receive training on how to identify the different types of abuse, including financial abuse and how they can appropriately support and signpost victims and survivors.

The CMS reviews its domestic abuse training regularly to ensure caseworkers are equipped to support parents in vulnerable situations and the Department will continue to meet stakeholders regularly to maintain an open dialogue on how to improve the service.

There are several secure ways to receive maintenance directly without having to divulge sensitive personal details, including for victims of domestic abuse and other vulnerable parents. The CMS can help arrange for payments to be made to bank accounts that cannot be traced to a physical location which helps to protect the parent’s location. The CMS does not put parents directly in touch with each other, nor does it share their current location via correspondence.

A consultation on proposed reforms to the CMS was published by the previous Government on 8 May 2024. This included removing Direct Pay and managing all CMS cases in one service to allow the CMS to tackle non-compliance faster and explore how victims and survivors of domestic abuse can be better supported. This follows the Child Support Collection (Domestic Abuse) Act receiving royal assent in July 2023.

The consultation has been extended to the 30 September 2024 to ensure full stakeholder engagement can take place.