Electricity: Meters

(asked on 10th October 2016) - View Source

Question to the Scotland Office:

To ask the Secretary of State for Scotland, what incentives are provided by the Government to encourage electricity providers to create opportunities for households with dynamically teleswitched metres to switch between electricity suppliers.


Answered by
David Mundell Portrait
David Mundell
This question was answered on 18th October 2016

The Government recognises that customers using dynamically teleswitched meters do not enjoy the same wide choice of energy suppliers as other domestic customers. In its final report in June, the Competition and Markets Authority (CMA) included in its remedies an order on energy suppliers with more than 50,000 domestic customers to make all their single-rate electricity tariffs available to all existing and new domestic electricity customers with restricted meters, without requiring the meter to be replaced. Suppliers will also need to ensure these customers receive regular information on the options to switch supplier or tariff. The Citizens Advice will become a recognised provider of information and support for customers with restricted meters. These provisions will be implemented through CMA orders on suppliers and amendments to their licence conditions.

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