Govia Thameslink Railway

(asked on 15th September 2016) - View Source

Question to the Department for Transport:

To ask the Secretary of State for Transport, how much in compensation payments has been paid by Govia Thameslink Railway to customers since the start of that franchise.


Answered by
Paul Maynard Portrait
Paul Maynard
Parliamentary Under-Secretary (Department for Work and Pensions)
This question was answered on 10th October 2016

The delay repay compensation figures for all Train Operating Companies covering the years 2009-10 to 2014-15 are published on the GOV.UK website at – https://www.gov.uk/government/publications/train-operating-companies-passenger-charter-compensation-between-2009-to-2015. Figures for the 2015-16 financial year for all Train Operating Companies are expected to be published on the GOV.UK website later this year. Releasing all the figures at the same time will allow everyone to see them together which will provide a clear and consistent publication and help avoid misinterpretation and confusion.

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