Hospitality Industry: Mobile Phones

(asked on 20th May 2021) - View Source

Question to the Department for Business, Energy and Industrial Strategy:

To ask the Secretary of State for Business, Energy and Industrial Strategy, whether he has made an assessment of the potential effect of increased smartphone use in hospitality settings on people without digital access.


Answered by
Paul Scully Portrait
Paul Scully
This question was answered on 25th May 2021

Hospitality venues have a legal requirement to support NHS Test and Trace by keeping a record of all their customers, visitors and staff for 21 days. Customers can check in using the NHS COVID-19 app, but venues must also make sure that there is a method of checking in that does not rely on the customer using a smartphone or other technology, in order not to digitally exclude people without digital access.

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