Concentrix: Complaints
(asked on 13th September 2016) - View Source
Question to the HM Treasury:
To ask Mr Chancellor of the Exchequer, how many complaints his Department has received from hon. Members on the service of Concentrix in the last 12 months.
This question was answered on 19th September 2016
Between 1 September 2015 and 31 August 2016, HM Revenue and Customs received 670 formal complaints in writing or via e-mail from hon. Members relating to Concentrix service.