Question to the Home Office:

To ask the Secretary of State for the Home Department, whether it is possible for EU Settlement Scheme applicants whose applications are significantly delayed to pay retrospectively to escalate the decision.

The EU Settlement Scheme application route is a fee free route and does not have a priority service option. All applications are treated equally and prioritised in date of receipt order, however there may be a delay if the application is complex.

If a customer who has applied under this route wishes to escalate their case due to urgent and compassionate reasons, then they can contact the Resolution Centre helpline. Further information can be found on the GOV.UK webpage: Contact UK Visas and Immigration for help - GOV.UK (www.gov.uk).

Each expedite request will be treated on its own merits and all evidence regarding the customer’s particular circumstances assessed in the round before any request is agreed to.