Question to the Department for Work and Pensions:

To ask the Secretary of State for Work and Pensions, if she will investigate complaints of departmental errors made under the Child Maintenance Scheme; and if she will make a statement on the outcome of that investigation.

All complaints received by Child Maintenance Service are investigated. Customers who remain dissatisfied can then escalate their complaint and request a fully independent investigation to be completed by the Independent Case Examiner then the Parliamentary and Health Service Ombudsman.

Accuracy of Child Maintenance Service processes is also subject to scrutiny from Counter Fraud & Compliance Directorate, Government Internal Audit Agency and National Audit office.