Nuisance Calls

(asked on 2nd September 2016) - View Source

Question to the Department for Digital, Culture, Media & Sport:

To ask the Secretary of State for Culture, Media and Sport, what further steps her Department plans to take to tackle unsolicited and nuisance telephone calls.


Answered by
Matt Hancock Portrait
Matt Hancock
This question was answered on 12th September 2016

We are taking forward a range of legislative measures to tackle nuisance calls, which will increase consumer protection and choice by strengthening the Information Commissioner's Office's (ICO) ability to take enforcement action against organisations that break the law. Specific actions include; strengthening the ICO's direct marketing guidance by giving it statutory status; a proposal to extend the ICO’s powers of compulsory audit to more of the organisations that generate nuisance calls; and exploring the options for enabling the ICO to hold company directors to account for breaches of the direct marketing rules.

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