Post Office Card Account

(asked on 7th September 2021) - View Source

Question to the HM Treasury:

To ask the Chancellor of the Exchequer, whether his Department plans to operate a Payment Exception Service for (a) tax credits and (b) child benefit payments when the Post Office Card Account ends.


Answered by
Jesse Norman Portrait
Jesse Norman
This question was answered on 10th September 2021

In order to ensure the continued payment of Child Benefit and Tax Credit, HM Revenue and Customs (HMRC) have been contacting all of their affected Post Office Card Account customers to tell them of the forthcoming change and facilitate moving their payments into other bank accounts.

For any customers unable to open a bank account, HMRC operate a specific Payment Exception Service.

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