Question to the Department for Energy Security & Net Zero:

To ask the Secretary of State for Energy Security and Net Zero, what steps he is taking to help residents change to smart meters in South Shropshire constituency.

Energy suppliers are obligated under their licence conditions to take all reasonable steps to install smart meters for their customers where a meter is fitted for the first time or when replacing an existing meter.

To strengthen this obligation, the Government worked with Ofgem to introduce new smart metering Guaranteed Standards of Performance for energy suppliers, where customers receive £40 compensation if their supplier fails to offer a smart meter installation appointment to take place within 6 weeks of the customer requesting one.

The Department continues to drive the rollout alongside industry to ensure all households nationwide can access smart meters.