Question to the Department for Transport:
To ask the Secretary of State for Transport, if he will take steps with the relevant stakeholders to (a) investigate the circumstances in which a disabled person was required to ascend station stairs without assistance on Friday 17 June at Milton Keynes station and (b) ensure that a similar incident does not reoccur.
My officials are aware of this incident and have been in contact with the relevant train operating companies. A joint investigation by Avanti West Coast, West Midlands Trains and Network Rail has recently concluded and relevant recommendations are being considered as required. Whilst I await confirmation of all recommendations being fulfilled, I understand that Avanti West Coast is continuing to engage directly with Mr Nicholson and has invited him to join their Accessibility Panel to discuss improvements.